25.13.10
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Credentials from

Intercom Academy Directory
Jun 25, 2025
Jun 25, 2025
Fundamentals for support agents
Preview image for credential Fundamentals for support agents
Fundamentals for support agents
Intercom Academy
  • Intercom inbox
  • Inbox apps
  • Inbox best practices
  • Collaborating in the Inbox
  • Customer Support
  • Macros
  • Shortcuts
  • Inbox status
  • Conversations
  • Tickets
  • Notes
  • Tags